This is a translation of my previous post in case we need to contact someone in the english-speaking part of the world.
Free software is slowly gaining popularity. At the same time users are often dissatisfied with the quality. A vivid example for me is desktop software.
I am sure that everyone has faced the following situation – there is some popular and useful program but despite requests there are no necessary features in it and bugs migrate from version to version for years. You may find such examples at bugs.debian.org, bugs.launchpad.net and bugs.kde.org. Bug reports that are two-three years old are not uncommon there, you may even find bugs that are five-seven years old.
I think the reason for it is quite obvious – although the copying of free software is free of charge, its creation and support cost a lot of money. We need a reliable mechanism for users to pay money for the development activity they need; or the situation will not change.